Lake Zurich IL Auto Repair

Scumbags. Lie after lie and shady as hell trying to scam more money out of insurance. Crashed my car into a curb and after tow truck arrived, the driver proceeded to tell me how they need to make money and the only way to make money is to lie to insurance. So then he said "we're gonna charge your insurance for 2 trucks, for example. But don't repeat that". I was there the entire time and it was one truck and also have pictures of him loading the car by himself. As soon as it got up in the air and on the bed, the lies really started. "Oh your insurance called and they told us to impound it for 24 hrs". Well I called insurance right back and they said they would never tell them to do that. So I went to the place where they impounded it with a friend, and the owner was extremely hostile and proceeded to call us morons and then slammed the door. I then went to the police to see what they can do to help us get my car to the body shop. The officer called the owner to hear his side of the story, and during the conversation the owner/truck driver had the fkn nerve to tell the officer I was drunk and had beer bottles in the car and didn't get a police report to avoid a dui! I demanded the officer and I go see the car to see these bottles, and then the story changed to "he threw them out of the car, they were by the accident". Funny thing is, I don't drink. Ever. Haven't had a drink in probably 10 years. There's literally zero reason to lie and make up fabricated stories. A simple $60 tow down the street turned into this huge stressful fiasco that wasted my time and caused extra headache for no reason other than to make more money on my bad situation.

Alpine Automotive has always done great work on my cars. Their prices and work is 5 star work. This is best repair shop in the Northwest Suburbs

In the face of technical challenges, they restored my van's climate control operation so that i can be warm while using it this winter.

Just wanted to say I had such an amazing experience at this auto shop. Sam was amazing very informative and helpful throughout the whole process of my engine repair. This is now my go to shop!

Andrew, from Alpine Towing, towed my car from Mundelein to Round Lake. He was extremely knowledgeable, professional and polite. He made sure I was comfortable in the passenger seat while he did his job. Andrew is a perfect example of excellent customer service!! I highly recommend Alpine Towing and Andrew is particular. Thank you Andrew for taking such good care of me and my car!! Alpine Towing, Andrew is an outstanding worker!!! Thank you again!!

Very rude and unprofessional. Was charged almost double than what I was told.

They did a great job!!!

Brought my car in to have a coolant leak checked on. Instead of telling me it was going to need hundreds of dollars of repairs... The owner brought me out to show me where it was leaking from and it just needed a new clamp on a hose. Now the part that blew me away... Told me no charge and to have a great day!!! I'll definitely be back for my servicing needs... Not only for their honesty but they had great coffee in the waiting area!!!

Having an excellent first experience with Alpine Automotive, servicing my '87 BMW. They have been professional, courteous, and have worked with me on price giving me really the best price available. I typically do my own work on cars, but between they're thoroughness and capabilities beyond the tools that I have at home, I've relied on them to do the more complex work. Definitely recommend Alpine Automotive!

This crew knows what they're doing. Every year when I'm in town Alpine is on the list of stops to get everything on my SUV looked over and repaired. I intentionally try to hold off repairs just so the team at Alpine can do the work!