Towed our car and charged $80 which we paid in cash as well as tipping the tow truck operator $10 for his troubles. In some sort of mixup, our auto insurance company reimbursed them directly instead of us, and when we pointed out this mistake, they told us to work it out with Alpine directly. The tow truck operator and the company told us we were lying and denied we ever paid them $90 upfront, so they pocketed this in addition to the insurance payout. It's not the money but their deceit and likely prejudice that bothers us the most.
I'm Sorry we didnt meet you expectations with your service. If you would provide me the invoice # and date of service I will have the matter looked into for you.
- Alpine Automotive